Incorporated in 2005, Singapore Medical Group (SMG) is a public-listed organisation with a network of private specialist providers across diverse medical disciplines, and complementary diagnostic imaging and health screening services.
Students pursuing a Degree or Diploma in an IT field are welcomed to apply.
Duties and responsibilities
• Provide IT field support to end users, mainly to clinic’s system support or 1st level application system support to multiple sites in Singapore (Clinic Management System, Workstation, Mobile Devices, Printer / Label Printer / Scanners, Wireless Access Point, Digital Phone, etc)
• L1 onsite / remote trouble-shooting and support including setup of end user computing device. Participate in dispatch, phone and incident support User-administration and IT Hardware asset management.
- Provide administration and L1 support for clinical applications.
- Monitor and manage IT helpdesk tickets, Log, track and execute issue to completion
- Assist in new clinic setup, clinic relocation or clinic closure
- Conduct user IT training and maintain proper and updated IT user guides in line with the existing IT landscape.
• Provide daily technical support for system security, network (LAN, VPN, WAN) firewall, antivirus, server (Physical, HyperV), Network Attach Storages, etc)
- Support the organization’s IT infrastructure ensuring it operate in an optimum and secure manner.
- System administration and backup operation for all critical system’s and maintenance of anti-virus software.
- Ensure all critical system are up to date with their latest patches / firmware.
- Support security initiative in review, logging, monitoring, and investigation.
- Regular reviews, monitor and report on account and system performance.
- Participate in technology evaluation and provide recommendation.
• Work closely with users, vendors to test and deliver system enhancements or projects to ensure quality and on-time delivery
- → Assist in application implementations, rollouts & deployments, issue tracking
- → Convey and coordinate with business user, vendor and IT resources on application issue / changes / enhancements
Kindly note that only shortlisted candidates will be notified.
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- Company:
Singapore Medical Group - Designation:
IT Intern - Profession:
IT / Information Technology - Industry:
Healthcare / Fitness / Sports - Location:
Toa Payoh