Company

Shangri-La Rasa Sentosa, Singapore

Designation

Reservations Trainee

Date Listed

27 May 2025

Job Type

Entry Level / Junior Executive

Job Period

Flexible Start, For At Least 6 Months

Profession

Hospitality

Industry

Hotel and Accommodation Services

Location Name

101 Siloso Road, Shangri-La Rasa Sentosa, Singapore, Singapore 098970, Singapore

Address

101 Siloso Rd, Singapore 098970

Map

Allowance / Remuneration

$1,600 monthly

Company Profile

A tropical playground awaits at the only beachfront resort in Singapore. Within easy reach of the city, soak up island vibes in our vibrant setting tailor-made for families and sun-seekers alike.

Job Description

To have an overview of the structure, roles and responsibilities in the Reservation Department.
To understand all Reservations Policies and Procedures.
To learn thoroughly the Resort’s product such as the various room types, room packages, resort facilities, Shangri-La Circle & Reservation’s Standard Operating Procedure On the billing instructions.
To know about ISG & OTAs report handling processes
To understand about the telephone call procedure, ethical and Standard Operating Procedures.
To understand about the Room quotation procedures via calls or emails
To understand on how to handle Airport transfer arrangements.
To understand the how to operate the systems and their code
To understand the processes to handle special request such as room decoration, storage of medication or special food items

Application Instructions

Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

Apply for this position

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Shangri-La Rasa Sentosa, Singapore – Reservations Trainee

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