Servq HResource Pte Ltd (Servq) was founded in 2002, with the key mission of delivering high quality value-added services to our corporate clients; in giving them the greatest return on investment. A young and vibrant service provider, we have over the years established ourselves as a valuable resource and business partner. We help them deliver tangible result, increase productivity and improve profitability through our ability to provide professional consultancy services. It is with this focus and commitment that has led the company to its present today.
We work on the principle that all success can only be achieved through continuous development of our people and adopting the right attitudes and skills necessary to meet the ever changing business needs of today. Building on this commitment, Servq shall continuously strive to improve our level of services standards!
JOB RESPONSIBILITIES
- Provide technical support to customer issue via phone or email
- Able to attend customer inquiries for product and specification
- Perform product application testing
- Conduct product-related training and documentation
- Support operations and maintenance of network systems and server infrastructure
- May assist sales reps with on-site presentations to customer, as needed
- Provide pre-sales technical support to sales team
JOB REQUIREMENTS
- Degree in IT or related field
- Good analytical and problem solving skills
- Excellent written and verbal communication skills
- Possess a pro-active attitude towards customers and good working attitude
- To assist in any other IT related activities
- Strong in technical analytical problem resolution skills and Linux knowledge is big plus
- Experiences in 24×7 support
- At least 1 year Telecommunication relevant experience
WORKING LOCATION
- Outram
WORKING DAYS/ HOURS
- Mon - Fri: 9am - 6pm
SALARY PACKAGE
- $2800 - $3200
Averlyn Ong | R1874596
ServQ HResource Pte Ltd | 06C4795
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ServQ Hresource Pte Ltd - Designation:
Support Engineer - Profession:
IT / Information Technology - Industry:
Computer and IT