School Plus – Relations Executive

Relations Executive

Entry Level / Junior Executive, Experienced / Senior Executive

Customer Service / Communications

At one of our following School Centres, but may rotate when required: 1) Parkway Parade 2) Ang Mo Kio Hub 3) Tampines

Job Scope:

• Handle internal and external enquiries from Customers & Teachers
• Manage and update customer accounts
• Provide customers with our courses and product information over the counter
• Assisting with Sales (enrolment of students) Arrange class schedules
• Collect payment and update finance records
• Assist with day to day operations in the branch
• Manage the opening and closing of branches
• Maintaining cleanliness of branches

Requirements:

• Strong interpersonal skills with at least 1-2 years customer service experience
• Comfortable with technology
• Committed to work long term, on part-time basis
• Meticulous and organized
• Genuine interest in working with and helping customers
• Able to work independently

Rates:

• $8 per hour (Weekday) 
• $10 per hour (Weekend)

*Important*
Conditions of Work days/hours:

• Weekdays : Able to commit from 2.30pm to 9:30pm (will be rostered based on classes)
• Weekends : Able to commit to at least one weekend 9.30am to 6.30pm (will be rostered based on classes)
• As a whole, you should be able to commit at least 20hrs per week (weekdays & weekend inclusive)
  Candidates who can commit on Fridays & both weekends preferred
• Working hours cannot be decided by candidates. We will be provide your schedule based on availability given by you.
  Example, if you are available on Monday, you must be prepared to work anytime between 2.30pm to 9.30pm. We are unable to cater for you to choose to work on a Monday from 3pm to 6pm, etc.