Frustrated with the sheer waste and cost of expensive dresses that are bought and left hanging in her closet, Shuen set out to bridge the gap between designers and consumers by making them as accessible to each other as possible. After months of research and planning, Rent A Dress was launch in Kuala Lumpur in 2014 and subsequently in Singapore in 2015.
With Rent A Dress, consumers can now spend their money wisely and invest in good classic pieces, while renting contemporary updates and events wear at a fraction of the price! With the rise of sharing economy and financially savvy modern cosmopolitan women, this is the ultimate solution for the fashion-conscious consumer.
We have since helped fashionistas in this region save more than US$2million and counting from these two countries.
The Opportunity
We’re on the lookout for highly motivated and passionate individuals to join our dynamic team! We are offering a part to a full-time opportunity where you will be involved in various aspects of the business, with a special focus on sales and operations. If you love dressing up and have a keen eye for fashion, this is the perfect opportunity!
The Sales & Operations Internship involves the day-to-day running of the store. To ensure promotions run accurately and to the company's standards. Make sure that excellent customer care standards are met at all times.
Responsibilities
· Ensuring standards for quality and customer service are met;
· Respond to customer requests and help customers in the showroom;
· Respond to customer complaints and comments;
· Create and manage customer profiles;
. Maintain and keep track of inventory;
· Proactively reach out to customers to remind them of available inventory;
· Advice on inventory needed to fit customer needs;
· Increase sales and ensure efficiency;
. Organizing special promotions, displays, and events;
. Updating head management on business performance, new initiatives, and other pertinent issues;
. Identify and/or resolve urgent issues.
What You Will Learn
Candidates will learn an array of skills including operations, e-commerce site management, customer service and styling consultations.
Requirements
Past working experience in customer service;
· Good customer service-oriented attitude;
· Excellent relationship management skills;
· Detail oriented;
· Flexible work schedule;
· Excellent organizational and communication skills;
· Able to offer styling advice or consultation to clients;
· The ability to multi-task and work under pressure;
· Adequate knowledge of organizational effectiveness and operations management;
· Working knowledge of product management;
· Singapore resident.
Related Job Searches:
- Company:
Rent A Dress - Designation:
Fashion Intern - Profession:
Sales / Retail - Industry:
Retail / eCommerce