About Qlub
At Qlub, we’re revolutionizing payments and the dining experience for restaurants. Our contactless platform lets guests view menus, split and pay their bills, and tip their favourite restaurants in just seconds—all from their phones. We help restaurants focus on what matters most: delivering great food and service, while we handle the billing and payment process.
About the Role
We are seeking a proactive and enthusiastic Merchant Success & Operations Intern to join our fast-growing team at Qlub Singapore. As an intern, you will play an important role in supporting our merchant onboarding process and daily operations, while gaining hands-on experience in the dynamic world of Paytech and F&B technology.
Responsibilities
• Support the operational onboarding process for new F&B merchants onto the qlub platform
• Assist in organizing and coordinating training sessions for merchants to ensure they can fully utilize Qlub’s services
• Help build and maintain strong relationships with our merchants, assisting them with their queries and optimizing their usage of our platform
• Work closely with the operations and product teams to provide feedback and support improvements to our services
• Assist with monitoring platform integrations and reporting on merchant usage
• Conduct research and support the team with ad hoc tasks, such as preparing reports and analysing industry trends
• Provide administrative support to the Merchant Success & Operations team as needed
Related Job Searches:
- Company:
Qlub (Singapore) Pte Ltd - Designation:
Merchant Success & Operations Intern - Profession:
Customer Service / Communications - Industry:
Computer and IT - Location:
Singapore River