Publicis Communications – Junior Community Manager / Community Manager (Vietnamese Speaking)

Company
Publicis Communications
publicis.com.sg
Designation
Junior Community Manager / Community Manager (Vietnamese Speaking)
Date Listed
05 Dec 2018
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
From Dec 2018, For At Least 3 Months
Profession
Advertising / Media
Industry
Advertising / Event / Exhibit
Location Name
Raffles Place / Cityhall
Allowance / Remuneration
$600 - 1,000 monthly
Company Profile

Company Profile

Publicis Communications is the creative communications hub of Publicis Groupe, bringing together the Leo Burnett, Saatchi & Saatchi, Publicis Worldwide, BBH, Marcel, Fallon, MSLGROUP, Digitas/Arcade and Prodigious networks
Present in over 100 countries, Publicis Communications aims to deliver transformative work to its clients and to attract the best talents in the industry. Publicis Communications draws upon the expertise of over 30,000 employees.
"Our ambition is to be the indispensable creative partner to our clients in their own transformation, by delivering seamless access to the creative firepower of our networks through end-to-end platforms linking consumer insight, brand knowledge and creative ideas, boosted by data and technology."
Arthur Sadoun- CEO Publicis Communications



Job Description

Job Description

Are you a digital native? Passionate about all aspects of social from content creation to paid media and social analytics? 

We are looking for a community manager intern to join our social team in SG on a 4-6 month contract as an additional support. We would look at the possibility of candidate based out of VT if necessary. You’ll be specifically looking after the Vietnam market, feeding into our regional activity across South East Asia. You must be a native Vietnamese speaker, with in depth understanding of consumer behaviour and social activity in Vietnam as well as intermediate knowledge of the English language.


Experience

We’re looking for an enthusiastic community manager with:

  • 1 – 4 years experience working in a digital / social agency
  • Extensive experience on Facebook, Instagram, YouTube, Twitter and Zalo.
  • Strong Copy Writing Skills
  • Highly Organised
  • Client Servicing Experience
  • Excellent time management skills
  • A creative thinker with a strategic  approach to content curation
  • Experience working with social listening tools like (for example) Sysomos, Digimind and Sprinklr

Through your knowledge, understanding and passion of the social media landscape you will work with the Regional Content Lead and Senior Social Director to support growth and engagement across all social channels and key verticals on behalf of clients. Your creativity and keenness to progress strategically and analytically, will allow you to learn, develop and execute comprehensive social media marketing programs. The Vietnam Community Manager is required to own implementation and maintenance of online social campaigns, as well as support on the wider strategy and planning for the growth of the online communities. You’ll be in contact with fans through clients’ social channels, developing and implementing community strategies, managing community conversations and fostering community spirit. 


Job Responsibilities

Content Creation and Calendars

  • Master brand local content calendar creation across all campaigns
  • Copy writing + creative briefings / Localisations ideation + briefing
  • Client service: Client facing content reviews
  • Project management: Campaign + always on social
  • Content strategy:  Platform / Trend / Market research

Platform Management

  • Ownership of managing clients social platforms independently
  • Implement online community strategy
  • Regularly feedback insights gained from social media monitoring to help evolve social strategy
  • Manage communities located in social networking sites including, Twitter, Facebook, YouTube, Instagram and other similar social media channels
  • Design and maintain content calendars (full scripting and input on themes). Writing content designed to create passion and engage the brand communities across channels
  • Develop understanding of the implication of new social platforms such as SnapChat, Periscope, WeChat, Line, Zalo and KaKao Talk
  • Follow social processes and guidelines set out by clients and the internal team
  • Ensure all tools are functional and effective in relation to the client’s social and community strategy

Insights/Reporting

  • Conduct qualitative competitive analysis on clients and competitors social activity
  • Develop a broad understanding of reporting metrics to help improve and strengthen community management activity and social content development
  • Regularly review client’s competitors and comparators to benchmark social activity and broaden understanding of social landscape
  • Regular reporting to deliver insights and actionable recommendations

Strategy

  • Develop and implement social/digital communication strategies and execution of comprehensive social media marketing plans and programs, both short and long range, to support client objectives including setup and execution within social channels
  • Support on developing social campaigns of all scales, from mini on-page competitions to support of on-ground activity

Internal

  • Attend industry events when required
  • Take clear ownership of tasks assigned with attention to details
  • Support regional on campaign development and delivery
  • Excellent organizational and time-management skills
  • Creating content and supporting in the management and growth of DigitasLBi Singapore’s owned social channels


Nice to have:

Blogger/Influencer outreach

  • Understand the principles and variety of blogger outreach/influencer programs
  • Understand how to plan, implement and report on activity
  • Build relationships with the online marketplace with bloggers, influencers and publications
This position is already closed and no longer available.  You may like to view the other latest internships here.

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