Pro-Matrix – Contract Executive

Roles & Responsibilities:

• Identifies new business opportunities by identifying prospects within the industry
• Establish strong rapport with customers through engagement of visitation and networking events
• Presentation on company profile and provide constant updates with customers
• Responsible for negotiating and ensuring on-time contract renewal for assigned customers
• Administer existing and new service contract agreements
• Ensure quality of service is maintained aligning to IMS and BCM requirements
• Work with QC department to follow up on customers’ feedback
• Coordinate with relevant internal divisions for contract execution
• Coordinate and manage supporting vendors
• Preparation of proposal for new and confirmed contracts
• Conduct process of purchase orders
• Scheduling monthly visitation list and updating pipelines in CRM system
• Any other duties assigned by Managers & Head of Service Division

Requirements:

• Knowledge of a sales process, general corporate business practices, commercial contracting standards. 
• Ability to effectively communicate with colleagues and at all levels of the organization
• Demonstrate strong negotiation skills in emails and on-call communications with third parties to support our clients
• Good time-management, prioritization, organizational and analytical skills
• Demonstrates ability to consistently undertake contract review, drafting and negotiation without external inputs
• Displays a high level of responsiveness and follows through on commitments. 
• Detail-oriented, sound judgement, organized and flexible
• Effectively communicate and work as part of a team, maintaining a professional attitude and collaborating with team members and managers on assigned tasks
• Demonstrates ability to utilize available training materials to develop general or specific knowledge
• Demonstrates proficiency in Microsoft Office