Porcelain Pte Ltd – Client Relations Intern

Company
Porcelain Pte Ltd
porcelainskin.com
Designation
Client Relations Intern
Date Listed
16 Feb 2019
Job Type
Entry Level / Junior Executive
Part/TempIntern/TS
Job Period
Flexible Start, For At Least 3 Months
Profession
Hospitality
Industry
Beauty Services
Location Name
10 Raeburn Park
Allowance / Remuneration
$1,000 - 1,600 monthly
Company Profile

A homegrown cult skincare brand who started as a skincare spa/salon with 3 brands located at Cantonment Road, Orchard Gateway, a flagship at Tanjong Pagar Centre and a brand new concept store featuring retail, spa, and cafe at Paragon. Over the last 9 years, they are frequently featured on Business Times and Straits Times for its unique business strategies. A recipient of more than 30 beauty awards on both their cutting edge treatments that are combined with traditional craftsmanship and a range of Skincare products, also named Porcelain. Internationally, Porcelain have won the Best beauty spa in Asia for 6 consecutive years (World Luxury Spa Awards), featured on Forbes and also in the Louis Vuitton City Guide.

Job Description

Responsibilities:

  • Handles all clients requests promptly and resolved to client’s satisfaction
  • Ensure all interactions with clients are handled professionally with care and adhering to company’s policies and procedures
  • Accurately record all requests for clients
  • Handle emails, text and telephone enquiries
  • Build rapport and establish good relationships with clients to ensure customer retention
  • Promote & up-sell products, services and package to maximize sales opportunities where necessary 
  • Follow up with clients on skin conditions, treatment progress and appointment scheduling
  • Appointment booking and Scheduling for clients 
  • Liaising with internal departments to ensure client’s needs are fulfilled effectively
This position is already closed and no longer available.  You may like to view the other latest internships here.

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