At Pilates Fitness, we are about empowerment, transformation and actualization. We pride ourselves on providing the best Reformer Pilates classes in Singapore. Since we established in 2010, we have worked with more than 12,000 people to transform their bodies and health to empower them to live their best lives.
We provide Pilates classes that deliver results and satisfaction. More than 70% of our members have been attending weekly classes at our Pilates studios for more than 5 years! Most of them attend Pilates classes together with their family and loved ones.
Studio Operations Internship
$10 per hour
Please apply if you can commit pat-time work for a period of at least 9 months. A completion bonus will be given at the end of 9 months.
Pilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.
We encourage the intern to suggest new initiatives to improve customer experience and service offerings. Just like many before you, this internship offers a good opportunity for you to take your idea from concept to fruition during your internship with us.
KEY DUTIES
- Responsible for customer service, studio upkeep and virtual client experience
- Improve efficiency of current processes, suggest ways to improve customer experience and service offerings.
- Provide prompt replies to customer enquiries on various online platforms and our hotline
- Daily online and offline operations
- Studio house cleaning duties
ENVIRONMENT
- Flat hierarchy, independent working environment
- FREE Pilates Reformer classes
REQUIREMENTS
- Minimum commitment of 9 months, 3 days a week. You may take leave for exams or traveling etc during the 9 months. Completion bonus given at the end of 9 month term.
- 12pm - 5.30pm, Mondays to Fridays. Rest on weekends.
- Enjoys client interaction and can problem solve in a service-oriented way
- Good customer service and telephone etiquette
- Able to handle multiple requests coming in at the same time and systematically completes all tasks before the end of day
- Able to work independently alone or with the team.
- Experienced in admin work, good with google office and quick in picking up using computer systems
- Detailed oriented, meticulous, careful
- Tertiary students with 1 year of work experience are welcome to apply
- Only Singaporeans or Singapore PR may apply.
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