Our Second Nature is a clothing and lifestyle brand with a focus on
functional pieces that bring comfort and a sense of joy to your everyday. We believe that clothes are personal and instinctive, and this is what we
design our collections around. Through our thoughtful storytelling, and with a touch of nature, colour, and playfulness in each of our collections, we want to accompany you on
this personal journey as you celebrate the little moments.
Job Description and Requirements:
We are looking for a fun, motivated, and driven team player to join our Retail & Community team for a 6 month internship at our flagship store in Singapore.
We offer attractive salary packages, benefits and career growth potential. The current position offered will be Retail & Operations Intern or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").
Roles & Responsibilities
Retail
- Executing daily store operations ie. opening, closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, store cleanliness, receiving goods and deliveries
- Assisting in the setup and rollout of new stores locally
- Achieving or exceeding sales and customer growth targets
- Ensuring excellent in-store customer service and experience
- Assisting in the execution of all in-store activities required by the Group
- Reporting on daily/weekly/monthly sales performance
- Contributing regularly at internal meeting with team members to optimise store performance, improve workflow and productivity
Customer Service
- Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
- Inspecting return items and processing store credits
- Troubleshooting problems and developing innovative solutions
- Ensuring excellent customer experience online and offline
Skills & Requirements
- Currently pursuing a diploma or degree in retail/fashion management, E-commerce or business
- Commitment period of at least 6 months (January to June 2025) for a full-time internship
- Honest, hardworking, responsible, pro-active and a strong team player
- Strong interest in fashion and a customer-facing role
- Love for Our Second Nature is an added bonus!
Related Job Searches:
- Company:
Our Second Nature Pte. Ltd. - Designation:
Retail & Operations Intern - Profession:
Sales / Retail - Industry:
Retail / eCommerce - Location:
Toa Payoh