Ohmyhome Pte Ltd – Customer Relations Officer

Responsibilities:

·       Handle incoming/outgoing calls, enquiries and feedback

·       Take full ownership of user problems and ensure user satisfaction

·       Report bugs from user to the technical team

·       Provide back end service support to the sales, marketing and management team

·       Record and identify user trends to enhance the communication between marketing, sale and management process

The ideal candidates should possess the following requirements:

·       A Level/Diploma/Degree qualification

·       Preferably with minimum 1 year of experience in the service industry

·       Proficient in Microsoft applications (Word, Excel)

·       Good communication and interpersonal skills

·       Able to work in the evening and on weekends