Nieslen – Fast Forward Interns

JOB FUNCTIONS

Product Leadership (Management)

• Exposure to our product strategy and evolution road maps.
• Be a part of exciting product development and innovation project that leverage techniques like Agile, Six Sigma and Lean.
• Cross functional projects with stakeholders across Client Service, Communications and Data Science business units.
• Work across international geographies, including developing, emerging and developed markets and regions using technology enabled collaboration tools.
• Lead product communication projects, consolidating and crafting product support and sales material for internal and external use with multi-national clients.
• Contribute to client discovery projects that bring the voice of our clients into our product development and innovation process.

Retail Measurement Services 

• Engage with leading global firms in the FMCG space.
• Gain an understanding of and influence FMCG strategies
• Familiarise yourself with the FMCG eco-system – from consumers, manufacturers, retailers and beyond.
• Be certified upon completion of Retail Academy training, including proprietary Nielsen Answers software.
• Learn to dissect and analyse large amounts of quantitative data.
• Spot trends and translate data-driven insights to tactical recommendations.
• Build impactful presentations around pressing business issues.
• Sharpen your skills as an analyst and become a category expert.
• Experience project and account management.
• Develop your professional network and gain exposure to other practice areas through extra-curricular projects.

Consumer Insights (Quantitative)

• Work with market analysts to design, implement and deliver customised research solutions.
• Understand the process and function involved in quantitative market analysis with focus on consumer behaviour trends.
• Opportunity to manage fieldwork, observe and field-witness on-going studies.
• Assist in client service essentials which involve project design, research methodology, conceptualization, project costing, proposals and client management.
• Involvement in consumer insights analysis and reporting.
• Contribute supplementary insights by conducting secondary research on existing market trends, projections and forecasts.
• Communicate with, and update clients and internal stakeholders on project status.

Consumer Insights (Qualitative)

• Aid in the qualitative study design approach and the crafting of proposals.
• Develop and/or enhance research instruments such as the recruitment screener and discussion guide.
• Help facilitate running of in-depth interviews and focus group discussions.
• Assist in the following areas of projects management: management of field partners, project costing, preparation of contracts and timeline planning.
• Perform note taking, report writing and content analysis.
• Engage and liaise with both internal and external clients throughout research process.

Retailer Vertical

• Gain a deeper understanding of the total FMCG industry performance from the retailer perspective.
• Analyse and interpret cross-category data.
• Conduct independent research on industry trends and present findings.
• Assist in crafting reports and presentation for clients.
• Contribute insights and improvement on processes.
• Understand client business Nielsen measurement functions through classroom trainings.
• Learn and apply Nielsen proprietary in-house analytics software.

Innovation Practice

• Design robust research solution to answer clients’ business needs on innovation.
• Analyse and interpret processed data to discover consumer insights.
• Run various tools and models to access innovation on consumer adoption framework and estimate its financial potential.
• Present research findings and share recommendations internally to guide clients on their innovation journey prior to launch.
• Liaise with other internal teams to ensure timely and accurate delivery of client deliverables.
• Prepare internal review sheets and client deliverables.

Marketing Mix Modelling (MMM)

• Build hypotheses and validate statistical and data models through Advanced Analytics Consulting (AAC) solutions such as Price and Promotion, and Marketing Mix Modelling.
• Provide quantitative solutions to business needs that revolve around pricing, promotion effectiveness and distribution.
• Deliver actionable solutions through consultative story-telling.
• Opportunity to work with clients across categories and regions.

Consumer Neuroscience

• Learn about neuro research solutions to answer clients’ business needs on packaging, communication.
• Analyse and interpret processed data to discover implicit consumer insights.
• Understand human brain working and neuro best practices & analysis.
• Liaise with lab team to ensure timely and accurate project delivery.
• Prepare client draft deliverables in PowerPoint.
• Should be well versed in MS Office especially excel and PowerPoint.

Media

• Immerse yourself in Nielsen Media syndicated products (and respective Nielsen proprietary software) which are the industry currency/ common language used by media owners (such as publishers and broadcasters, platform owners), media agencies and advertisers to trade, and understand audiences’ media consumption behaviours and advertising trends e.g. Nielsen Media Index/ Nielsen Advertising Information Services/Nielsen Radio Diary Survey etc.
• Be a part of Media-centric customised research projects (projects tailored to specific media and marketing/communication needs).
• Hone your market research skills and understanding through (co-)management of assigned product/project i.e. project set up, questionnaire design, fieldwork, data processing, data checking, data interpretation/ analysis and translating/ presenting into meaningful insights.
• Engage with a wide array of clients i.e. broadcasters, publishers, media agencies, advertisers, advertising agencies etc. in various situations such as software training, software installation, software troubleshooting and responding to clients’ queries.
• As a stretch goal (depending on the readiness of individuals), the position may provide opportunities to manage a project independently (with the manager/director supervision).

Regional Client Service

• Timely and precise service delivery of projects to internal and external clients. Preserve Nielsen's quality standards through quality checks. Involvement in questionnaire design, fieldwork briefing, analyses and deliverables.
• Integrate multiple data sources to answer business issues.
• Assist business development activities such as proposal preparation and presentations on research offerings and services.
• Provide research, administrative and operational support.
• Give feedback and suggestions on ways to improve data gathering, day-to-day operations and client servicing.

Global Services

• An international work environment with internal stakeholders from all over the world and client contacts across Asia Pacific.
• Support account management teams by coordinating studies, reports, quotations in addition to internal and external client requests.
• Manage a mixture of projects, analytical and commercial work.
• Accountable for timely and accurate delivery of client reports and requests.
• Learn and apply Nielsen proprietary in-house analytics software.

Operations and Technology

• Under the guidance from your manager, assist in planning and organizing activities to ensure timely, effective and efficient process execution.
• Coordinate with other departments to clarify project related problems/issues in order to ensure that instructions are carried out correctly.
• Assist in coordinating and driving end-to-end operational activities for Data Acquisition which include data collection, field operations and input validation.
• Contribute in planning and organizing through proper execution for all training activities for internal and external clients.

Finance

• Understand how the Finance function operates as a strategic business partner in the service industry.
• Extract, organize and analyse current and historical client revenue data.
• Shadow a Finance Business Partner on day-to-day basis, including:
  • Participation in commercial team meetings
  • Vet contracts, sales memos, & POs
  • Work on various compliance and strategy-related projects
  • Learning the mechanics of revenue recognition
  • Accounts reconciliation: client invoice vs. payment received amounts
  • Assist in administrative duties: ensure completeness of record-keeping
  • Perform analyses on business KPIs as needs arise
• Preparation of vendor payment as and when required.
• Assistance in the preparation of monthly General Ledger (GL) report.
• Other ad-hoc duties and project involvement as required.

Human Resources

• Support the Talent Acquisition function in internal and external hiring efforts which include internship and ful-time staff recruiting, employer branding and campus engagement.
• Responsible for HR Operations duties such as generation of merit/promotion/transfer letters, as well as work/employment pass matters.
• Assist in ensuring the timely update of HR intranet and policies, and their alignment with government legislation.
• Responsible for providing general support to the HR team from time to time.

REQUIREMENTS

• Inquisitive, analytical, and passionate about helping clients making faster, smarter, better decisions.
• Easily adaptable to different intercultural environments.
• Excellent command of English, and exceptional written and verbal communication skills.
• Recent graduates are also welcome to apply.