Narrators is an AI-powered web and mobile marketing platform designed to scale influencer marketing with micro and macro-influencers. Primarily headquartered in Singapore, Narrators is now the leading micro-influencer marketing platform in Asia, and boasts of a synergized team spread across the different markets it operates in: Singapore, Malaysia, Thailand, Hong Kong, Korea, Philippines, Taiwan, and Indonesia.
Our main mission is to generate social content, reach, engagements, and social commerce at scale by matching brands and social media creators. We strive to leverage data and technology to gain marketing efficiencies and in the process, improve the livelihood of the largest community of social media content creators.
JOB SCOPE:
As an Operations Assistant Intern at Narrators, you will be reporting directly to the Revenue & Operations Lead and are responsible for providing support to the Sales & Ops team including weekly & monthly sales reporting, scorecards & success metrics design, payment collection, and additional HR support to the team. Here is a non-exhaustive list of the main tasks you will be responsible to execute:
Operations Support: ( 80% )
- Report directly to R&O lead
- Design scorecards and success metrics with R&O lead
- Arrange onboarding schedule, payment collections, and weekly scorecards related to Sales & Ops team for LT’s meeting
- Continuously assess and optimize operations processes, procedures, tools, and automatization of recurring reports.
- Track results vs set KPIs, to measure the performance
- Participate to weekly sales meeting and prepare weekly sales report
- Prepare monthly sales and management reports, evaluate sales trends, and highlight areas of action
- Assist on ad hoc campaigns like packing of marketing/product kit and manage 3rd party delivery arrangement.
- Assist in keeping CRM system up to date
- Assist/support on ad-hoc research projects
Financial & Hr Support: ( 20%)
- Payment and collections tracking for clients, influencers and monthly incentives
- Execute basic HR administrative support for the team
- Any other related administrative tasks assigned by R&O Lead
Who are we looking for?
- Must be able to commit full-time, 6 months preferred
- Possess good interpersonal and communication skill
- Team player and enthusiastic
- Attention to details and good in numbers
- Organized and meticulous
- Proficiency in Microsoft Excel, Words, and PowerPoint
- A spontaneous individual with a positive attitude, enjoys working in a fast-paced start-up environment
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