Mpfunds – Community Specialist

Company
Mpfunds
mpfunds.com
Designation
Community Specialist
Date Listed
02 Apr 2024
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/PermPart/TempIntern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Finance
Location Name
Paya Lebar Road, Paya-lebar Quarter Mall, Singapore
Work from Home
Address
10 Paya Lebar Rd, Singapore 409057
Map
Allowance / Remuneration
$800 - 1,250 monthly
Company Profile

Asia’s First Trading Performance Programme

As Asia’s 1st Trading Performance Programme, our vision is to empower passionate yet undercapitalised traders through our unique 2-Phase Performance Challenge. We offer a variety of account sizes accessible in a simulated trading environment. Choose between a Standard account or Swing account, ensuring the experience is tailored to your individual trading style.

For more information, visit mpfunds.com 

Job Description

Main mode of communication: Discord Channel & Support Email

Working Hour: 3pm to 11pm 

Job description as follows: 

Trader Assistance:

  • Promptly respond to trader inquiries, addressing their questions, concerns, and providing guidance.

Community Interaction:

  • Foster a sense of community by encouraging traders to connect, share experiences, and seek help from one another.

Information Dissemination:

  • Keep traders informed about program updates, market trends, and relevant news, enabling them to make informed trading decisions.

Conflict Resolution:

  • Mediate and resolve any disputes or misunderstandings among traders in a fair and neutral manner.

Feedback Collection:

  • Actively gather feedback from traders, and relay their suggestions and concerns to the program's management for possible improvements.

Programme Rules Compliance:

  • Ensure traders are aware of and follow trading objectives and guidelines, fostering a respectful and harmonious trading community.

Market Insights:

  • Stay updated on market trends and share relevant insights and analysis with traders.

Community Rules and Etiquette:

  • Establish and uphold community rules and guidelines to ensure a respectful and constructive online environment.

Reporting:

  • Generate reports on community engagement, query resolution, and feedback for continuous improvement and evaluation.
This position is already closed and no longer available.  You may like to view the other latest internships here.

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