ML Systems Integrator Pte Ltd
mlsi.com.sg
$600 - 1,000 monthly Full/PermPart/TempIntern/TS
This position is already closed
- Date Listed
- 05 Jun 2025
- Experience Level
- Entry Level / Junior Executive, Experienced / Senior Executive
- Profession
- Engineering
- Industry
- Computer and IT
- Job Period
- Immediate Start, Permanent
- Location Name
- Ubi Avenue 1, Singapore
- Address
- Ubi Ave 1, Singapore
- Map
- Company Profile
ML Systems Integrator Pte Ltd – Singapore 408933
IT Support Company
SME Company
1-10 employees
Since 2015
Ubi Avenue- Job Description
Support Duties
- Provide both scheduled and ad hoc IT support to clients, ensuring timely and effective resolution of issues.
- Troubleshoot IT infrastructure and end-user desktop applications via onsite visits, phone calls, email, and remote access.
- Replace faulty PC and server hardware, perform upgrades, and carry out routine hardware maintenance.
- Escalate unresolved or complex issues to senior-level support in a timely manner.
- Document all support activities and updates accurately in the company’s ticketing system.
- Monitor and follow up on critical client issues until resolution; proactively alert management of potential escalations or service disruptions.
- Provide support for software, antivirus, backup, and system-related issues where applicable.
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- Company:
ML Systems Integrator Pte Ltd - Designation:
IT Support Technician - Profession:
Engineering - Industry:
Computer and IT - Location:
Geylang
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