MindChamps Preschool Singapore Pte Limited – IT Support Officer

Company
MindChamps Preschool Singapore Pte Limited
mindchamps.org
Designation
IT Support Officer
Date Listed
24 Oct 2025
Job Type
Entry Level / Junior Executive
Free/ProjPart/Temp
Job Period
Immediate Start, For At Least 2 Months
Profession
IT / Information Technology
Industry
Early Childhood Care and Education
Location Name
6 Raffles Boulevard, Singapore
Address
6 Raffles Blvd, Singapore 039594
Map
Allowance / Remuneration
$12 hourly
Company Profile

MindChamps was established in 1998 in Sydney, Australia, initially as an educational research center aimed at helping every child unlock their full potential by understanding the learning process. Building on this foundation, MindChamps established its World Headquarters in Singapore in 2002, with a clear vision and mission to guide its growth and impact.

Job Description


  • Provide level 1 and 2 technical support (onsite and remote) to end-users on hardware and software-related issues
  • Assist end-users by answering to calls, emails and chats regarding technical issues
  • Manage IT support tickets, plan and prioritise systematically and minimise backlogs as well as escalate the incidents when necessary
  • Update and maintain documentation such as administration and user guides
  • Maintain IT assets and inventory
  • Track and report assigned tasks completion and meeting SLA targets
  • Participate in IT projects and handle any IT ad-hoc duties as assigned by supervisor

 

Job Requirements:

  • Minimum Diploma or above in Computer Science, Information Technology or equivalent
  • Minimum 1-year hands-on experience in similar role is an advantage
  • Basic knowledge of IT Infrastructure, server & network setup and troubleshooting hardware/software installation
  • Basic understanding of networking technologies (routers, switches, TCP/IP)
  • Experience with different platform technologies (Windows, MacOS, Linux)
  • Able to communicate effectively with team member, customers & vendors
  • Able to take challenges, work independently or as a team, and be self-driven to learn new technologies
  • Able to demonstrate flexibility in responding to unexpected demands
  • Fresh graduate may apply
Application Instructions
Interested candidates are invited to send their detailed resume to . Please indicate the position title in the subject line of your email.
Kindly note that only shortlisted candidates will be notified.
Apply for this position

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