Mckelan Trading Pte Ltd – Retail Sales Assistant

About the Role / 职位简介

We are looking for an enthusiastic and responsible Retail Sales Assistant to join our team at HUAXINGDA TRADING PTE LTD. The ideal candidate will assist with daily retail operations, customer service, and store presentation. Fresh graduates and individuals with strong communication skills are welcome to apply. Candidates with knowledge or prior experience in alcohol, wine, or spirits will be an added advantage.

我们正在寻找一位热情、负责的 零售销售助理 加入 HUAXINGDA TRADING PTE LTD 团队。 理想的候选人需协助日常零售运营、客户服务及店面陈列管理。 欢迎应届毕业生及具备良好沟通能力者申请。 若具备酒类（葡萄酒、洋酒、烈酒等）产品知识或相关零售经验者，将优先考虑。

Job Responsibilities / 工作职责

Sales & Customer Service / 销售与客户服务

• Greet and assist walk-in customers professionally.

• Provide product information, recommendations, and after-sales support.

• Handle inquiries and promote products to meet sales targets.

• Process sales transactions accurately and efficiently (POS / invoicing).

• Build long-term relationships with repeat customers.

• 礼貌地接待并协助进店顾客。

• 提供产品信息、推荐及售后服务。

• 解答客户疑问，积极推广产品以达成销售目标。

• 准确、高效地处理销售交易（POS / 开票等）。

• 与回头客建立长期良好关系。

Store Operations / 店面运营

• Maintain a clean, organized, and presentable retail environment.

• Manage product display, stock replenishment, and inventory checks.

• Assist with receiving and unpacking goods.

• Prepare simple reports and communicate with the office team on stock or customer matters.

• Perform other ad-hoc retail duties as assigned by management.

• 保持店面整洁、有序及良好陈列。

• 负责产品上架、库存补货及盘点。

• 协助收货、拆包与整理货品。

• 准备简易报表，并与办公室沟通库存或客户相关事项。

• 完成管理层分配的其他临时零售任务。

Requirements / 任职要求

• Minimum GCE O-Level / N-Level / Diploma in any field.

• Fresh graduates are welcome to apply; retail experience is an advantage.

• Must be able to write and communicate in both Mandarin and English (to liaise with Mandarin-speaking customers and suppliers).

• Friendly, responsible, and service-oriented.

• Willing to learn product knowledge and handle customer needs confidently.

• Able to work on weekends or retail shifts when required.

• Knowledge or experience in alcohol, wine, or spirits retail is preferred.

• 至少具备 GCE O-Level / N-Level / 文凭学历。

• 欢迎应届毕业生申请；有零售经验者优先。

• 需能以中文及英文沟通（以便与中文客户及供应商交流）。

• 具备良好服务态度，友善、负责并以客户为导向。

• 乐于学习产品知识，能自信地满足客户需求。

• 能接受周末及轮班工作安排。

• 具备酒类、葡萄酒或烈酒知识/销售经验者优先。

Salary & Benefits / 薪资与福利

• Monthly Salary: SGD 2,000 – 3,000 (depending on experience)

• Attractive sales incentives / commissions based on performance.

• Statutory CPF, annual leave, and other benefits.

• Career progression opportunities within the company.

• 月薪：新币 $2,000 – $3,000（视经验而定）

• 表现优异者享有销售提成 / 奖金制度。

• 依法享有公积金 (CPF)、年假等法定福利。

• 提供公司内部晋升与职业发展机会。