Maha Chemicals Asia Pte Ltd – Customer Care Operations Executive

Company
Maha Chemicals Asia Pte Ltd
mahachem.com
Designation
Customer Care Operations Executive
Date Listed
08 Apr 2021
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Logistics / Supply Chain / Transport
Industry
Energy and Chemicals
Location Name
51 Tuas West Drive, Singapore
Address
51 Tuas West Dr, Singapore 638415
Map
Allowance / Remuneration
$2,800 - 3,450 monthly
Company Profile

Maha Chemicals Asia, founded in 1975, is one of the foremost brand name in the Speciality Chemicals Marketing and Distribution Industry in the Southeast Asian region.

Headquartered in Singapore, we provide a wide range of chemical solutions with a deep understanding of customers’ needs across industries, especially Surface Technology, Engineering Materials, Living Sciences and Industrial Solutions in 11 countries: Singapore, Malaysia, Philippines, Thailand, Vietnam, Sri Lanka, Indonesia, Myanmar, Cambodia, China, and South Korea.

Job Description
Responsibilities :
  • Provide excellent customers care service journey, from handling enquiries, orders process, on-time delivery, follow-up and customers engagement
  • Stock planning, demand forecast and reports
  • Identify and optimize operations process flow for efficiency and productivity, accurate data entry
  • Support digital business operations
  • Responsive in attending to customer’s needs or requests
  • Perform accordance to standard of procedure (SOP) in the organization and on time submission of sales and operations reports
Requirements :
  • Diploma or Degree in logistic and Supply Chain management, Operations management, inventory management and Customer service related
  • 1-3 years of working experience of related fields, fresh graduates are welcomed
  • Relevant experience in SAP module is a plus
  • Has interest and concept of digital transformation and e-commerce operations
  • Bilingual is preferred to communicate with Chinese partners
  • Growth mindset and multi-taskings
  • MS Office (Excel, Word, Outlook, PowerPoint)
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