LittleLives is focused on creating software to help educators create a paperless and streamlined environment, making running preschools more manageable. LittleLives has been ranked the number 1 provider of “Software as a Service” (SaaS) by Association for Early Childhood Educators Singapore (AECES). With a clientele of more than 550 preschools in Singapore and nearly 100 in Malaysia using their services daily, LittleLives holds a wealth of IT know-how and experience, coupled with a spirit of innovativeness, in designing IT solutions to serve the operational needs of schools.
In LittleLives, we trust everyone's ability to deliver their tasks and work on time. We stay connected on the cloud, and our office is where we work hard and play hard. As a member of the LittleLives team, you will constantly learn new things and handle the requirements of your position, whether you're an Angel, Builder, Craftsman, Rainmaker or Storyteller. You can trust your team leads to provide honest feedback that is valuable to your personal and professional growth.
Be part of a team that is proud of the LittleLives Dream to 'Love Educators. Connect Schools. Modernise Education.'
Job Responsibilities
The Customer Success Specialist (Angel) Intern in LittleLives Inc has a very exciting role to play in supporting and maintaining client relations:
- As our frontline support staff, you will be equipped with product software knowledge, ready to answer the queries of our clients
- Manage users' happiness by providing personalised training and support
- Be a listening ear to our users and gather feedback from the ground to be relayed to the Developers Team (Builders) for product enhancements
- Suggest your own creative ideas on how to improve our product and services, and be in charge of the growth of your own projects
- Be part of the Angels' mission to spread love in preschools
Job Requirements
Some Key Traits we are looking for:
- Friendly and patient personality
- Customer service oriented
- Eager to learn and master intricate systems
- Eye for detail
- Collaborative nature
- Excellent communication skills
- Motivation and will to succeed
Applicants from any course of study are welcome to apply!
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- Company:
LittleLives Inc Ptd Ltd - Designation:
Customer Success Specialist (Angel) - Profession:
Customer Service / Communications, Education / Training, IT / Information Technology - Industry:
Computer and IT