Little Forest – Sales & Operations Manager

Little Forest
Sales & Operations Manager
Date Listed
15 Jun 2022
Job Type
Entry Level / Junior Executive
Job Period
Immediate Start, Permanent
Customer Service / Communications
Early Childhood Care and Education
Location Name
Eunos Crescent, Eunos MRT Station (EW7), Singapore
30 Eunos Cres, Singapore 409423
Allowance / Remuneration
$1,000 - 3,500 monthly
Company Profile

Little Forest is an enrichment center for children 6 months to 6 years old. Little Forest is an enrichment center for children 6 months to 6 years old. 

Job Description

Responsibilities for Customer Service, Sales & Administrations

  • Perform informal and formal needs assessments for each customer to recommend appropriate goods and services
  • Handle customer's enquiries on site and via whatsapp/email
  • Assist in check-ins of parents and children at the frontdesk
  • Managing our CRM system and booking system which includes sales of our classes and programmes.
  • Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease
  • Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times
  • Foster a positive and pleasant working relationship with the team
  • Familiarise with current information about services and products available for customers
  • Accurately record customer demographics, sales orders, or other information digitally or in written form
  • Communicate with clients in English and Mandarin 


Responsibilities for Operations 

  • Perform Inventory checks and ensure classroom materials are well stocked.
  • Responsible for purchasing and restocking of materials in the centre.



  • Customer service or sales experience preferred
  • Ability to cooperate with and support other members of the team
  • Strong verbal communication skills in the English language
  • Willingness to interact daily with customers from a wide range of cultures and backgrounds
  • Must be comfortable working as a team as well as independently
  • Good sense of organization and keen attention to detail
  • Knowledge of customer service best practices and desire to participate in trainings and professional development
  • Ability to perform well in a fast-paced working environment 


Other Requirement

  • Able to work on Saturdays
  • Location: Joo Chiat


This position is already closed and no longer available.  You may like to view the other latest internships here.

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