Lithan Academy Pte Ltd – IT Executive

Digital Skills Accelerator 

Our mission is to develop future ready skills and talents for the new digital economy. Through Competency Learning as a Service (CLaaS), we deliver Competency-based Curriculum, Work-integrated Applied Learning, and Personalized Blended Learning over the cloud, on-demand. We are the lifelong career progression and learning partner of individuals and a total talents and training solutions provider for enterprises. We measure our success on our ability to enhance our learners’ job performance and deliver tangible outcomes for their employers. 

Visit www.lithan.com

IT Executive (Permanent)

Job Prerequisites

IT Executive is independent with limited guidance, works well in a team environment with good problem-solving capability, dynamic decision making and solution-focused. You are able to work flexible hours and/or rotational hours.

Job Purpose

To ensure Lithan network and system is maintained reliably and efficiently

Main Tasks/Responsibilities

• Manage and monitor wireless & wired network utilisation to ensure reliable performance

• Manage and monitor storage and application server

• Follow-up on desktop, network, and applications issues and troubleshoot systems in a timely manner to minimise system downtime as well as provide technical support to unresolved issues brought to the attention

• Required to provide support standby to Lithan customers

• Configure and provide network connectivity for all PCs, printers and applications

• Perform routine system maintenance and implement LH/LG internal systems when necessary

• Assist in organising and configuring network resources

• Diagnosing hardware and software problems

• Installing/configuring new computers/telephones

• Troubleshooting printers/scanners/copiers

• Maintaining inventory of equipment and supplies (cables, adapters, etc.)

• Knowledge in MS Office 2016, Win 10, Win 7, Win Vista, MS SQL, MS Visio and printer mapping

• Room allocation and management for training events.

• Maintain and manage Email backups.

• Manage AV system

• Manage, schedule and monitor Webinar session of Cisco WebEx Training centre.

In order to be successful in this role, we need someone who has

• At least 1 years’ experience in relevant fields

• Added advantage if knowledge of PHP, Python with Database knowledge of mySQL