Lion Heartlanders Pte Ltd – Sales & Customer Relations Executive

Lion Heartlanders Pte Ltd
Sales & Customer Relations Executive
Date Listed
21 Feb 2024
Job Type
Entry Level / Junior Executive
Job Period
Immediate Start, Permanent
Travel / Tourism
Location Name
71 Ayer Rajah Crescent, Singapore
71 Ayer Rajah Crescent, Singapore 139951
Allowance / Remuneration
$2,400 - 3,800 monthly
Company Profile

Lionheartlanders is a tour operator, and National Education solutions provider. We conduct tours and educational programmes focusing on Singapore’s heritage and culture.

We create tour programs that focuses on The Singapore Story. Transform traditional tours into interactive activities that encourages active learning and ensure that our programs are deeply researched for factual content.

Job Description

At Lion Heartlanders, we pride ourselves on creating unforgettable educational experiences for our clients. As a dynamic travel agency, we specialize in crafting personalized tours and adventures tailored to the unique preferences of each client. We are passionate about inspiring locals to embrace and cherish the beauty, culture, and heritage of our country and dedicated to providing exceptional service at every step of the journey.

We are seeking a motivated and customer-focused Sales Executive to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Sales & Customer Relations Executive, you will play a key role in handling sales enquiries, booking tours, and providing exceptional service to our clients. Join us if you enjoy interacting with people and are looking to challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic!


  • Handling of sales enquiries, tour bookings, customizations, and amendments
  • Prepare sales quotations, tour proposals and itineraries for customers
  • Assisting with sales outreach, cold calling, EDMs etc.
  • Generate leads, reach out to potential clients, pitch and close sales
  • Coordinating with Ops team in relation to sales matters
  • Assist in operational procedures i.e customization of tours, tour logistics and on the ground management
  • Data entry to ensure all sales records, databases are up to date
  • Assist in post-sales work which includes following up with client experience, getting reviews
  • Liaising with clients, vendors, and suppliers on behalf of managers
  • Communicate and liaise with finance team with regards to invoices and payments
  • Work with internal and marketing teams to achieve company strategic objectives and goals


  • Sales experience, preferably in the travel industry
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Proficiency CRM software is a plus
  • A passion for the country and culture
  • Fresh grads welcomed to apply
Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

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