Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.
Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted over 85,000 graduates.
We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values – Opportunity, Knowledge, Support, Integrity and Results – help guide the way we work.
At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth.
Job Summary:
We are seeking a highly motivated and results-driven Sales Consultant to join our dynamic team.
The Sales Consultant will be responsible for driving company sales targets, conducting consultations
and preview sessions, managing leads in SalesForce, delivering exceptional customer service,
collaborating with inter-departments on administrative and enrollment matters, and working closely
with Marketing/Campaign Managers on marketing strategies and initiatives. Reporting to the Team
Manager, the Sales Consultant plays a vital role in achieving sales goals and maintaining customer
satisfaction.
Key Roles and Responsibilities:
- Drive and achieve company sales targets through proactive sales activities
- Conduct consultations and preview sessions to potential customers, providing detailed information about our products and services
- Manage leads in SalesForce, following the department's standard operating procedures for lead updates and tracking
- Uphold the highest level of customer service, ensuring customer satisfaction and achieving customer compliments key performance indicators (KPIs)
- Collaborate with inter-departments on administrative and enrollment matters to ensure a seamless customer experience
- Work cohesively with Marketing/Campaign Managers on marketing strategies and initiatives, providing input and support where applicable
- Report to the Team Manager on all sales and administrative matters related to Kaplan's products and services
Requirements:
- Proven experience in a relevant industry, demonstrating success in achieving sales targets
- Previous experience in administrative-related tasks, ensuring efficient processes and documentation management
- Strong negotiation skills, able to communicate value propositions effectively and close sales deals
- Excellent communication and presentation skills, with the ability to build rapport with customers
- Technical competency in Microsoft Office applications, enabling effective data management and reporting
This is an exciting opportunity for a motivated individual to contribute to our company's success and be part of a supportive team. If you have a passion for sales, outstanding customer service skills, and the drive to achieve targets, we would love to hear from you. Join us as a Sales Consultant and take the next step in your career. Apply now and embark on an exciting journey with us!
Qualifications
- Diploma in any field
Other Information
- Working Hours: Mon to Fri 9-6
- Location: Singapore:Central area (Rochor MRT/Little India MRT/Dhoby Ghaut MRT)
- Work type: Hybrid Environment
Related Job Searches:
- Company:
Kaplan Higher Education Institute Pte Ltd - Designation:
Sales Executive/Sales Consultant (B2C) - Profession:
Sales / Retail - Industry:
Public Service / Education / Publishing - Location:
Rochor