Our client is looking for a proactive and organised individual to join us as a Customer Service Assistant. If you enjoy helping others, keeping things in order, and want to grow in a supportive environment — this role is for you!
Key Responsibilities :
Client Communication Support
Respond to basic client queries via email, phone, or WhatsApp and direct complex inquiries to the appropriate consultant.
After-Service Client Support
Assist with post-appointment follow-ups, scheduling, and helping clients with forms or general information.
Administrative Tasks
Perform data entry, update client records, prepare simple reports or documents, and support day-to-day office operations.
General Consultant Support
Assist with ad hoc duties such as organizing digital files, preparing materials for meetings, or sending reminders — all to help consultants stay organized and focused on client needs.
Requirements :
- Diploma, Bachelor’s degree, or related field preferred
- Previous admin or assistant experience a plus, but open to fresh candidates
- Strong organizational skills and attention to detail
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
- Ability to work independently and maintain confidentiality
Related Job Searches:
- Company:
Jobs Network LLP - Designation:
Customer Service Assistant - Profession:
Customer Service / Communications - Industry:
Others - Location:
Queenstown