Intellect – Content Administration Assistant

Intellect provides the easiest yet most comprehensive mental health benefits for individuals & workforces. Speak with behavioural health coaches, work with licensed psychologists, or take on self-guided programs, entirely within an app. By marrying technology with a human touch, Intellect empowers individuals and organisations to meet their wellbeing goals. With a bench of certified coaches and scientific experts, Intellect aims to provide a modern and inclusive approach to mental health, accessible to anyone – from anywhere.

The Role

As a Content Administrator, you'll assist the Content and Product team with managing the back-end content hub, including troubleshooting any technical bugs that may arise. You will also assist with handling content-related errors flagged by users. If the need arises, you may be asked to assist with some writing.

What You'll Do

• Manage content hub and troubleshoot bugs.
• Monitor and address content-related errors raised in the Customer Support channel.
• Short-form writing pieces (as needed)

Who You Are

No hard requirements in qualifications or skills, ideally the candidate:

• In university or a recent graduate of junior college
• Meticulous and detail-oriented
• Native English speaker / writer
• Proactive and effective communicator in a team setting