Intellect – Clinic Associate

Company
Intellect
intellect.co
Designation
Clinic Associate
Date Listed
11 Jan 2024
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
General Management
Industry
Computer and IT
Location Name
Tras Street, Singapore
Address
Tras St, Singapore
Map
Allowance / Remuneration
$2,000 - 2,500 monthly
Company Profile

Intellect's mission is to make mental healthcare & wellbeing support accessible for everyone.  We do this by marrying technology with a human touch in a single platform, delivering end-to-end wellbeing support for individuals and organisations alike. For organisations who are looking to safeguard employee wellbeing amidst the new hybrid workspace, Intellect equips workforces with our clinically-validated approach to personalise the right care your employees need. For individuals who wish to address personal and professional challenges, Intellect's self-care platform and 1-1 coaching & therapy sessions enable our clients to scale obstacles and lead their best life. Today, Intellect is the largest and fastest growing mental health tech company in Asia Pacific. Over 3 million members and leading organisations globally trust Intellect to provide personalized, evidence-based wellbeing support. Intellect was also selected as one of Google’s Best Apps of 2020.  We're backed by leading investors including Tiger Global, Insignia Ventures Partners, Y Combinator, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, MS&AD Ventures, and an extensive list of family offices, big tech executives & renowned angel investors. 

Job Description

The Role

As a Clinic Associate at Health Strat, you're a pivotal team member dedicated to maintaining operational efficiency and ensuring positive patient experiences. Your primary responsibility is to be the go-to support, actively guiding and assisting users in accessing Intellect’s clinical sessions through various channels, including email, chat, and call support.

What You'll Do

Operational Efficiency:

  • Collaborate with the medical team to ensure the smooth operation of the clinic.
  • Perform frontline services and general administrative duties, such as answering phone calls and maintaining Electronic Medical Records (EMR).
  • Handle patient care duties, including registration, appointment maintenance, dispensing medications, and chaperoning doctors during clinical tasks.
  • Manage cashiering duties, including payment collection and filing.
  • Oversee inventory tasks, including stock checking, updating, and ordering.
  • Maintain cleanliness and hygiene standards within the clinic.

Client engagement (For corporate clients):

  • Engage with users through email, chat, and calls to provide support on Intellect’s Clinic services.
  • Offer comprehensive information on available resources and options, empowering informed decision-making.

Network engagement and deployment:

  • Support the Care Operations team in receiving, documenting, and deploying B2B service requests.
  • Navigate administrative processes, including financial assistance and responding to emails.

Who You Are

  • Candidates must possess at least a Diploma.
  • Any experience in Clerical, Administrative Support Healthcare - Medical Support and Assistant or equivalent is preferred.
  • Possess good communication and interpersonal skills.
  • Responsible individual, meticulous, willing to learn and a team-player.
  • Proficient with technology.
  • Fluency in written English with an additional spoken language of Chinese is preferred.
  • Open to candidates in Singapore only.
This position is already closed and no longer available.  You may like to view the other latest internships here.

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