Info-tech Systems Integrators Pte Ltd – Software Support Specialist

Company
Info-tech Systems Integrators Pte Ltd
Designation
Software Support Specialist
Date Listed
28 May 2019
Job Type
Full-time / Permanent, Internship / Contract   ( Entry Level / Junior Executive )
Job Period
Flexible Start, For At Least 6 Months
Location Name
30 KALLANG PLACE, #07-14, SINGAPORE 339159
Allowance / Remuneration
$700 - 2,500 monthly
Profession
Customer Service / Communications
Industry
Company Profile

Info-tech offers Complete Cloud HR Software including industry first innovative Face Recognition with GPS Mobile / Tablet App for staff Attendance. Info-tech cloud HR Software has simple & user friendly yet comprehensive Attendance, Payroll, Leave, Claim, Appraisal & Job costing software modules. Info-tech mobile app supports iOS & Android with “Your HR matters on the go” slogan. Employees can do attendance, apply leave, view their payslip, tax forms & any messages from HR. Managers will up be updated with live push notification of staff lateness, absent & Leave.

Job Description

Software Support Specialist (Intern / Full Time)


Responsibilities:

  • Support user enquiries on our in-house HR Software via phone / email / remote assistance
  • Provide on-site and off-site technical assistance
  • Conduct product training to end user
  • Involve in ad-hoc projects
  • Resolve customer technical issues in a timely & professional manner

Requirements:

  • 1 - 2 years experience in IT Support / Helpdesk / Onsite / Desktop support
  • Diploma or Bachelor degree in business or IT. Candidates with diploma will also be considered.
  • Strong IT and troubleshooting skills
  • Possess excellent communication skills
  • Ability to multi-task and work independently in a fast-paced environment
  • Self-motivated & independent, customer-oriented with excellent interpersonal skills, quick learner, and good team player.
  • Able to work in a fast-paced environment and handle difficult customers. 
  • Prefer applicants who can start work immediately or within short notice.
  • Basic salary will depend on whether it is an Intern or Full-Time position.

Working Hours:

  • 5 days a week from 9:00am to 6:00pm.
  • Every first month of Saturday, 9am - 1pm.
This position is already closed and no longer available.  You may like to view the other latest internships here.
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