IncuBaker Cafe & Studio – Front-of-House & Kitchen Staff

We are seeking a highly motivated and friendly Front-of-House member to join our team at IncuBaker cafe & co-working kitchen studio. As a Front-of-House member, you will be responsible for providing exceptional customer service to all of our guests and users of the co-shared kitchen space. 

Responsibilities: 

• Greet customers as they enter the cafe and assist with menu selection 

• Take orders and communicate them accurately to the kitchen staff 

• Prepare and serve food and drinks in a timely and efficient manner 

• Handle cash and card payments and provide accurate change 

• Maintain a clean and tidy dining area, including clearing tables and cleaning dishes 

• Ensure that all food and drinks are presented to guests in a professional and appealing manner 

• Monitor inventory levels and restock supplies as needed 

• Address customer concerns and complaints in a timely and professional manner 

• Facilitate co-working kitchen enquiries and viewings promptly

• Work collaboratively with other staff members to ensure excellent service and a positive customer experience

Qualifications: 

• Level 1 Food Hygiene Certification 

• Minimum of GCE N levels or equivalent (e.g. ITE certification)

• Previous experience in a fast-paced customer service environment will be advantageous

• Excellent communication (English and mother tongue) and interpersonal skills 

• Ability to work efficiently in a team environment 

• Strong attention to detail and ability to multitask 

• The ability to work flexible hours, including weekends and holidays is a plus (working hours will mainly be from 0900-1800hrs, 5 days a week)

• Must have legal permission to work in Singapore

We are an equal-opportunity employer and welcome applicants from all backgrounds. If you are passionate about providing excellent customer service and enjoy working in a dynamic team environment, we encourage you to apply.