iDA’SG Pte Ltd – Business Support Executive

Main Purpose of the Job:

This role is responsible in providing a pivotal support on all functional aspects of business development and management in a manner which incorporates the company’s vision and culture and driving towards business goals. You will report to the Talent Consultant & HR Manager.

 Main Responsibilities:

 Administrative Support

• Functional assistance and provide support to team members
• Organizes and schedules meetings: Prepares agenda, record minutes and distribute to the team
• Responds to queries relating to daily business operations via email or mail
• Maintains smooth running of office operation, meeting setup, office supplies, inventory, IT
• Maintains a comprehensive filing system of all company records, reports and information
• Prepares correspondence/documents (contracts, invoices, claims, reports, training manuals) as directed and required
• Assist and coordinate recreation activities for the team

HR/Recruitment Administration & Database Management

• Support HR Manager in maintaining and updating of candidate’s database
• Assist in preparing weekly, monthly and quarterly recruitment status report
• Assist in screening and shortlisting of candidates based on job description
• Provide assistance in recruitment projects (e.g. recruitment drive)
  • Support the HR Manager in HR matters such as:
  • On-boarding and off-boarding of employees
• Preparing of documents for part-time employees (e.g. timesheet, contract, forms)
• Maintain good relationship with clients, candidates and vendors
• Open to provide new ideas or suggestions on improving existing processes/system

Marketing Administration

• Supports development of social strategy and marketing activities, ideation, communication and follow-through as required
• Assists to drive engagement and assists with content management and posting on social media platforms; Facebook, LinkedIn, IG and supports basic content updates as well as moderation of user generated content (not only limited to customer service inquiries but also engaging with customers who share compliments)
• Provide updates regarding the community management performance vs. client benchmarks with the use of Facebook Insights and other available online analytics tools
• Research and audit competitors’ online and social media efforts as well as general market research; provide benchmark analysis and suggests ways to make improvement
• Provide support during marketing and networking events

Requirements:

We are looking to get a highly motivated, self-driven, creative and customer centric with an entrepreneurial mindset to manage all business operations focusing on accuracy, effectiveness while having the agility to sustain development of the business venture.

• Organized and resourceful team player
• Analytical with good problem-solving skills
• Meticulous multi-tasker; able to work with integrity and minimum supervision
• Excellent interpersonal, written and oral communication and customer service skills
• Proficiency with programs, such as Microsoft Word, Excel and PowerPoint
• Able to work in a start-up and lean environment