Catering to urban adventurers, the Hotel Jen brand delivers quality, comfort and value with a playful twist and friendly service. Hotel Jen embraces the love for life and travel, helping curious travelers to leave boring behind through spontaneous experiences, unpublished insights and unconventional perspectives. Launched in 2014, Hotel Jen offers 10 vibrant hotels in some of the best locations across Asia Pacific, including Singapore; Hong Kong; Beijing and Shenyang in mainland China; Manila; Penang and Johor in Malaysia; Maldives. A number of Hotel Jen properties are in the pipeline including in Beijing and Malaysia. For more information, visit www.hoteljen.com or join the conversation on Instagram, Facebook and Twitter.
We are looking for a Reservations Intern with enthusiasm and creativity to join our team and help out with daily reservation tasks. If you love to inspire others and aspire to have fun at work, you belong in our dynamic and entrepreneurial team at Hotel Jen Tanglin Singapore!
Job description
- Process all reservation demands, changes, and cancellations received by mail, fax and phone.
- Identify the reservation needs of guests and decide suitable room type. Confirm availability of room rate and type. Inform callers about cancellation policies, special rates and discounts to callers. Record and accommodate to special requests.
- Answer any inquiries about room accommodations and property facilities/services
- Provide support to the reservation staff
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Hotel Jen Tanglin By Shangri-La - Designation:
Reservations Intern - Profession:
Customer Service / Communications - Industry:
Hotel and Accommodation Services