Hmlet – Community Manager Intern

Hmlet creates co-living spaces that are responsive to the flexibility needs and stylistic preferences of today’s mobile, millennial workforce.

We are changing the real estate landscape by capitalising on profound changes in technology, demographics and urbanisation - which collectively are driving a secular shift toward more flexible, entrepreneurial and collaborative living style.

In our apartments, we host millennials from around the world starting their new life in a city. From massive companies such as Facebook, Google, Amazon and Yahoo, to medium sized enterprises and smaller startups, we provide accommodation to this ever more fluid workforce of talent. Our mission does not just end with housing; we focus on creating community by hosting BBQ's, bar crawls, dance lessons, and anything else that brings people together and enables us to lead amazing social lives.

We are seeking: 

• The candidate must be able to work independently within their area of work with little supervision and possesses good knowledge in customer relations. They should have good interpersonal and communication skills and demonstrate sound work ethics.
• To post available Hmlet real estate on all applicable platforms, and follow up with any enquiries and show available rooms to potential customers.
• Management of an efficient sales process including the eventual hiring and managing of a sales team.
• Lead all customer service initiatives and create processes for serving customer needs and ensuring follow through on any complaints and issues raised by clients.
• Assisting operations team in maintaining proper documentation and supervising service professionals. (cleaning, maintenance, decoration/renovation works)

Requirements:

• Excellent interpersonal and communication skills
• Proficient in computer software for document creation and spreadsheets
• Pleasant disposition with strong interpersonal and communication skills
• Organized, systematic, energetic and resourceful, displays initiative.
• Good command of written and spoken English

Nice to have:

• Background in sales and marketing
• Background in events management