Happy Bunch is expanding! Leading the game at the fun intersection of e-commerce, gifts and flowers. We’re still lean, but not-at-all mean. If you play by your strengths, push for ideas and swear by results, we can promise you an exciting journey. One filled with growth, imagination, and laughter. Care to join us?
ABOUT THE ROLE
Reporting to the Country Manager, the Operations Intern will join our operations team and play a crucial role in driving business results through ensuring effective & efficient operations, timely delivery and good customer experiences. The perfect candidate would have the ability to think strategically, a can-do attitude, and a willingness to learn and adapt.
Working hours are Monday to Friday, 8:30am to 6pm.
RESPONSIBILITIES:
– Manage and ensure orders are processed timely with the correct details
– Coordinate proactively with logistics partner and delivery agents to ensure all orders are being dispatched and delivered in a timely & fuss-free manner
– Actively contribute to the planning and implementation process to ensure smooth operations & deliveries during seasonal peaks, i.e. Christmas, CNY, Valentine’s Day
– Prepare supporting documents and assist in verifying relevant delivery compensation claims against logistics partner’s SLA on the monthly basis
– Maintain internal tracking of Operations performance metrics and identify trends/opportunities for further improvement
– Propose and assist in implementing initiatives to improve operational effectiveness and efficiency, and customer experience across relevant touch points
– Assist with other assignments when required
REQUIREMENTS:
– Preferably students majoring in operations and/or last-mile logistics management
– Highly organised, adaptive to changes and uncertainties, and loves putting processes in place to ensure everything runs like clockwork
– Ability to think quickly on one’s feet and resourcefulness
– Keen interest in translating business inputs to efficient and effective operational processes
– A love for flowers, gifting, and making people happy!
– A strong sense of urgency, responsibility, focus, discipline, and continuous learning
– No prior experience in floristry necessary
– Comfortable working independently, and as part of a (very small!) team
– Comfortable working in a fast-paced startup environment
INTERNSHIP PERIOD:
At least 3 months, preferably from beginning November 2020 – end February 2021
Related Job Searches:
- Company:
Happy Bunch Singapore - Designation:
Operations Intern, eCommerece & Last-mile Logistics - Profession:
Logistics / Supply Chain / Transport - Industry:
Retail / eCommerce - Location:
Bukit Merah