Guangdong Imports & Exports Pte Ltd – Business Development Manager

Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.

Core Responsibilities

• Responsible for handling all sales enquiries from potential and existing customers courteously and professionally.
• Visit potential customers to introduce services and products provided by the Company.
• Convert potential customers and leads into new accounts.
• Prepare Quotations and Agreements for opening of new customer’s accounts.
• Attend to customers’ requests for new products and services.
• Attend to complaints by Customers as necessary.
• Attend to issues pertaining to quality of goods and services.
• Lead discussions and decisions on price updates and pricing strategy.
• Participate in stock forecasts as necessary.
• Evaluate analysis of customer inquiries, purchases, service requests, complaints and trends and recommend necessary action plans.
• Ensure that all records are filed and maintained in accordance with company procedure.

Job Specifications

• GCE “O” level certificate, equivalent or higher.
• More than 2-3 years of Sales experience in Food Services, with good presentation and communication skills.
• Demonstrate ability to handle work professionally, independently and efficiently with a strong customer centric mindset.
• Possess effective organizational and follow-up skills, paying attention to detail.
• Good product knowledge and market trend.
• Good communication, presentation, problem solving and negotiation skills.
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Good leadership and team management skills.
• Business acumen.

Key Deliverables

• Acquisition of new accounts and retention of existing accounts.
• Growth in sales revenue.
• Lead and manage Customer Service Team.

Management Skills

• Time Management
• Personal Effectiveness (Supervisory Level)
• Negotiation
• Customer Service
• Supervisory

Soft Skills

• Teamwork
• Problem Solving (Supervisory level)
• Communications
• Emotional Intelligence