Goodcrop Pte Ltd – eCommerce Customer Support Intern

Company
Goodcrop Pte Ltd
goodcrop.sg
Designation
eCommerce Customer Support Intern
Date Listed
24 Jun 2020
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start, For At Least 4 Months
Profession
Customer Service / Communications
Industry
Manufacturing Food / Lifestyle / Packaging
Location Name
Boon Lay, Singapore
Address
Boon Lay, Singapore
Map
Allowance / Remuneration
$800 - 1,000 monthly
Company Profile

Goodcrop Pte Ltd was established in year 2001 as an importer and distributor of frozen meat products. The company serves a wide audience including chefs, caterers, wholesalers, ship chandelers and food manufacturers. We partner with accredited meat processing establishments in Brazil, USA, Canada, Oceanic and Europe, to provide our clients with reliable products and quality assurance.

Job Description

• Provide knowledgeable answers to customer phone and Whatsapp inquiries regarding products and services

• Assist clients on order-on-line, delivery timings

• Deal with orders in the back office and liaise with logistics (delivery schedule)

• Ensuring all orders going out for deliveries are complete and accurate

• Follow-up on orders and liaise with customers, logistic and etc

• Follow-up on all customer requests to ensure the brand provides the highest level of customer service

• Develop collaborative, positive working relationships with staff at our facility

• Assist customers with after-sales service issues (feedback / complaints / enquiries)

• Be a primary contact for customer inquiries about our products and brand.

• Other ad-hoc duties if required

 Polyclinic student are welcome!

Preferably candidate who lived in Jurong area.

This position is already closed and no longer available.  You may like to view the other latest internships here.

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