Gobi Desserts – Cake Sales & Admin Executive

Responsibilities:
- Promote and sell our range of cakes to customers, ensuring excellent customer service at all times.
- Maintain a high level of product knowledge to assist customers with their cake selection.
- Manage and process customer orders accurately and efficiently.
- Handle cash transactions and ensure proper cash handling procedures are followed.
- Ensure compliance with food safety regulations and maintain a clean and hygienic work environment.
- Collaborate with team members to achieve sales targets and provide support as needed.
- Assist with administrative tasks such as stock management, inventory control, and order processing.
- Demonstrate effective time management skills to prioritize tasks and meet deadlines.
- Maintain a professional and positive attitude towards customers and colleagues.

Requirements:
- Excellent communication skills, both verbal and written.
- Proficient in Microsoft Office applications.
- Knowledge of food safety regulations and practices.
- Experience in cash handling and retail sales is preferred.
- Strong multitasking abilities to handle multiple customer inquiries and orders simultaneously.
- A customer-focused mindset with a passion for delivering exceptional service.
- Ability to work well in a team environment and collaborate effectively with colleagues.
- Strong organizational skills and attention to detail.
- 1 year of working experience in a similar role is preferred.
- Must have SFA food hygiene cert