Global Success Talent Pte Ltd – Retail Operations Associate

REQUIREMENTS:
Currently pursuing studies in Management, Retail, Operations Management, Logistics, Business, Hospitality, or any field that involves people interaction and customer services.

1. Strong interest in customer service, retail operations, and people interaction.
2. Willingness to learn, adapt, and work in a fast-paced environment.
3. Good communication skills and a positive, customer-friendly attitude.
4. Physically able to stand for extended periods during store operations.
5. Able to work in shifts, including weekends or public holidays (subject to store scheduling).
6. Responsible, punctual, and a good team player.

KEY RESPONSIBILITIES: 

1. Sales & Store Support:

• Assist the team in driving store sales through daily operational activities.
• Support promotional efforts by highlighting featured items and sharing basic product information with customers.

2. Store Operations & Merchandising:

• Assist with planogram updates, shelf arrangement, and price adjustments.
• Replenish products and ensure shelves are neat, well-faced, and attractive.
• Help set up weekly and monthly promotional displays.

3. Cashiering:

• Support cashiering duties under supervision.
• Learn basic cash-handling procedures and standard checkout service flow.

4. Stock Management Assistance:

• Check product conditions, including packaging and expiry dates, before display.
• Assist with routine stock counts and help maintain accurate stock levels.

5. Housekeeping & Store Maintenance:

• Maintain cleanliness and organization of the sales floor and storeroom.
• Ensure a safe, tidy, and customer-friendly store environment.

6. Customer Service:

• Greet customers and assist with simple enquiries.
• Observe and learn how to assess customer needs and provide friendly, professional service.

7. Other Duties:

• Support the store team with additional tasks or learning opportunities assigned by Store Management.