Global Airfreight International Pte Ltd – Overseas Agents Network Support Officer

Company
Global Airfreight International Pte Ltd
globalair.com.sg
Designation
Overseas Agents Network Support Officer
Date Listed
05 Aug 2020
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Logistics / Supply Chain / Transport
Industry
Logistics
Location Name
Airport Cargo Road, Cargo Agents Building C, Changi, Singapore
Work from Home
Address
115 Airport Cargo Rd, Singapore 819466
Map
Allowance / Remuneration
$2,300 - 3,000 monthly
Company Profile

Global Airfreight International Pte Ltd. or GAI, in short, was established in 1970 in Singapore as a privately owned company specializing in air freight forwarding between Singapore and Jakarta, Indonesia.

What started out as a two men business operating out of Singapore’s old Paya Lebar Airport to Jakarta, is now the largest locally-owned air freight forwarder with branch offices in South-east Asia and Greater China.

At the same time, we intensified our cooperation with more overseas agents and in 1984 we joined a worldwide network of cargo agents known as the World Air Cargo Organisation (WACO) to extend our geographical coverage.

GAI’s vision is to be the “choice logistics solutions provider in the region”. As a step towards fulfilling this vision, we ventured outside of Singapore for the first time in 1987 when we set up Global Airfreight in Penang and Kuala Lumpur, Malaysia. Over the next few years, GAI continued with its regionalisation program by adding more branches in the following countries:
Indonesia, Myanmar, Vietnam, Thailand, Cambodia, Taiwan and China.

Today, GAI and her group employ over 600 fulltime personnel in 9 countries and 16 cities. Its revenue exceeded 150 million Singapore Dollars and is among the largest SME forwarders in ASEAN.

“Reliable since 1970....Going for customer delight.”

Our Vision
To be the “choice logistics solutions provider” in the niche industries of aerospace, marine, oil & gas, and pharmaceutical industries within ASEAN region and greater China

Our Mission
In pursuit of Customer Delight, we always provide Quality Service

Job Description

Primary Responsibilities

  • To ensure airlines nett rates are circulated and upload into the system timely
  • To compile statistics of Overseas Agents (OA) and analytics reports upon management / departmental requests.
  • Collate Customer's business trends, progress and statistics
  • To constantly review airfreight cost and handling charges, ensuring that updated rates are sent to key Overseas Agents (OA) monthly
  • To attend to enquiries from Overseas Agents (OA) and Customers
  • To follow through with entire shipping procedures for sea freight shipments
  • To liaise with local sales/customers to grow the business and handle their shipments (i.e. Providing booking confirmations, conflict resolutions, billing instructions etc)
  • Process monthly float reports pertaining to claim matters
  • Ad Hoc duties may be assigned when required

Secondary Responsibilities

  • Overseas Agents (OA) rates comparison
  • Arrange and attend Overseas Agents (OA) and Customers' sales calls/ meetings/ visits
  • Handle RFQ/ RFP/ Tender Bids

Requirements

  • Minimum 2 years of working experience in freight forwarding and/or related industry experience (shipper consignee)
  • Candidate must possess at least Diploma preferred in Logistic/Transportation or equivalent study
  • Good communication skills
  • Proficiency in MS Office (Word, Excel, PowerPoint) & equipped with IT skills will be preferred
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