About Genie Financial Services
Genie Financial Services is a tech-based auto-finance solutions and service provider that aims to provide simple and hassle-free auto-financing solutions for everyone.
Genie is a subsidiary of Carro, an all-in-one automotive marketplace and service provider based in Singapore. Genie was formed to make automobile financing more accessible to customers.
Genie is a member of the Hire Purchase Association, Finance and Leasing Association of Singapore and is run by a team of experienced executives. Genie is dedicated to bringing competitive rates to our customers packaged in a smart and streamlined experience.
Our Mission:
We’ll tread where banks fear and provide instant, short-term financial solutions, enabled by our innovative, patented loan algorithm, advanced credit assessment solutions and automated processes.
Our Vision:
To advance automotive financing through technology, making us the leader in innovative financial solutions.
Life at Genie:
Here at Genie, we aim to constantly improve and innovate to give both customers and our employees a fulfilling user experience and working environment. We are always challenging ourselves to look towards the future in a constant process of refinement and evolution.
The team at Genie is a tight-knit bunch who know how to work hard, play hard and constantly motivate one another towards excellence. We recognize the value of open-mindedness and how ideas and innovation can come from anywhere
Find out more about what we do at Genie here; Genie.sg !
Responsibilities
1. Identify & seek out business opportunities, closely and quickly follow-up (call and/ or email) with all inquiries from potential customers & strategic partners, recommend the best car financing packages that meet their needs. This includes:
- Managing & tracking all emails & inquiries (walk-in/ calls)
- Meeting sales targets
- Proactively, expeditiously and effectively solve customer issues to ensure customer satisfaction.
- Keeping abreast with market information and company’s products and services to effectively and efficiently satisfy customer requirements.
- Assist customers to understand product and service offerings and help them make an informed decision on how they can benefit from purchasing the Group’s products and services.
2. Ensure that all required documents are collected and submitted to the relevant parties promptly, and provide impeccable service to customers throughout their car financing journey.
Requirements:
1. Able to effectively converse in English and Mandarin (some customers only speak Mandarin)
2. Minimum Bachelor (Diploma can be considered) in business/ accountancy/ finance preferred/ Relevant work experience
3. Excellent customer service skills
4. Comfortable with numbers and simple calculations
5. Organized & able to simultaneously keep track of a number of cases/ tasks
6. Results-driven, positive and adaptable to change (Things are always changing, as we constantly finding better ways of doing things/ offering better products!)
7. Good team player e.g. open to feedback, willingly helps team members when needed.
8. Knowledge of basic financial analysis
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Genie Financial Services - Designation:
Relationship Manager (Car Financing) - Profession:
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