Funding Societies | Modalku is the largest Peer-to-Peer lending platform in Southeast Asia. We provide business financing to SMEs which is crowdfunded by retail and institutional investors as well as high-net-worth individuals. In 4 years, we have financed over 85,000 business loans at over S$600 million. Founded in 2015 in Singapore, Funding Societies | Modalku is currently licensed and operating in Singapore, Indonesia and Malaysia.
We are the most well-funded P2P lending platform in Southeast Asia, with a USD 25 million Series B funding round led by SoftBank Ventures Asia, the early-stage venture capital arm of Japanese investment giant Softbank Group, and supported by Sequoia India, Alpha JWC Ventures and Golden Gate Ventures.
Funding Societies | Modalku is dedicated to the vision of funding underserved SMEs and making a positive impact in society. We exist to enable fair financial access to Southeast Asia.
What you need
· Undergrad majoring in business, economics, marketing or tech.
· Proficient in both written and verbal English.
· Comfortable working in a fast-paced, unstructured environment.
· Likable personality – balanced professional attitude, but still able to have fun.
· Applicants with knowledge in machine learning will have an advantage.
What you’ll do
· Assist in AI chatbot training and improvement.
· Assist in data clean-up, analysis and reporting.
· Assist in the creation and update of the internal knowledge base.
· Establish internal standards and drive improvement of customer impacting processes.
· Contribute to achieving the goal of a best in class customer experience.
· Any other ad-hoc CX initiate.
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