Four Points by Sheraton Singapore, Riverview – Front Office Trainee

Four Points by Sheraton Singapore, Riverview offers 476 guest rooms, including nine suites, each a stylish sanctuary with contemporary elegance, modern conveniences, and charming river or city views. Premium and Deluxe Rooms feature spacious work areas for business travellers, while Junior Suites include a separate living room with sofa bed. Executive Suites on higher floors offer cosy living areas with stunning river views, and Family Rooms provide one king and two twin beds for comfort and togetherness. Select accessible rooms are thoughtfully designed for guests with disabilities. 

1. Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department.
2. Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally.
3. Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller.
4. Adhere to occupational, health and safety legislation, policies and procedures.
5. Perform other duties as assigned by the Management.

Job Requirement:

• A team player with an eye for detail
• Good customer service & communication skills
• Able to work on rotating shift
• Able to commit from January 2026 onwards
• Applicants must be currently based in Singapore. Work pass sponsorship is not available for this position.