FOMO Pay platform is a multi-award winning one-stop QR Code Payment Solution in Singapore which enables merchants to accept a full suite of new digital payment methods including NETSPay, mVISA, Grab Pay, WeChat Pay, Baidu Wallet, BestPay, etc.
Launched in 2015 with more than 2,000 Singapore merchants serviced within one year, FOMO Pay is trusted by
major companies including SPH, Marina Bay Sands, StarHub, Changi Airport, JUMBO, Club 21, CHANEL, etc.
With FOMO Pay, merchants can unlock true business potential by giving customers more payment options
they prefer and adopt cashless payment easily. FOMO Pay is invited as advisory member to sit in MAS SGQR Taskforce after PM Lee announced to promote QR code payment in Singapore and make Singapore a cashless society. http://www.mas.gov.sg/News-and-Publications/Media-Releases/2017/Payments-Council-Sets-Up-Taskforce-to-Develop-Common-QR-Code-for-Singapore.aspx
FOMO Pay is selected as the First Visa partner in Asia Pacific for QR payment in 2017:
https://www.visa.com.sg/about-visa/newsroom/press-releases/visa-ready-qr-programme-launches-with-fomo-pay-and-razorpay-as-first-asia-pacific-partners.html
FOMO Pay is the Singapore MAS FinTech Award Winner in 2017:
http://fintechfestival.sg/festival-line-up/fintech-awards/
https://www.fomopay.com/2017/11/20/fomo-pay-won-years-mas-fintech-awards-sme-category/
Duties and responsibilities:
- Assist clients in resolving issues concerning products or services rendered to them.
- Maintain contact with clients to obtain customer feedback regarding product/service quality.
- Oversee all post-sales services provided to clients to ensure customer satisfaction.
- Develop and optimize support and service processes, tools, and systems.
- Demonstrate an in-depth understanding of products, functions, features and benefits.
- Maintain quality control through establishing and maintaining technical operations standards.
- Assist in technical aspects and liaise with internal IT colleagues.
Requirements:
- Excellent communication skills.
- Attention to detail and problem solving skills.
- Excellent written and verbal communication skills in both Chinese & English.
- Good follow up capabilities.
- Good technical background.
- BS degree in Engineering background or proven related technician experiences.
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- Company:
Fomo Pay Pte. Ltd. - Designation:
Operation Executive - Profession:
Customer Service / Communications - Industry:
Finance