Fischer Bell Private Ltd – Product Specialist (Indoor & Outdoor)

Set up locally in 2005, Fischer Bell is an industrial safety products supplier. We serve a multitude of companies across the various industries both locally and internationally by offering products and services in the area of: Personal Protective Equipment (PPE), training courses, servicing, maintenance and rental of specialized safety related equipment.

Responsibilities: 

• Processing of sales orders and delivery orders
• Communicate and coordinate efficiently with colleagues.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional sales support.
• Answer all product-related questions in a polite manner and addressing queries promptly.
• Communicate efficiently with customers through various channels.
• Support the development of new and existing products
• Bookkeeping of customers’ transactions, complaints and all necessary records.
• Maintain a positive, empathetic and professional attitude at all times.
• Other duties as assigned by management

Requirements: 

• Min. O levels and above

• Ability to handle customers amicably and maintain professional customer service skills
• Excellent oral and written communication skills
• Meticulous to details to ensure all quotations are accurate
• Proficient in MS Office application such as Word, Excel
• Driving license for Outdoor candidate
• Initiative and commitment to complete assigned task
• Possess proactiveness and willingness to learn
• Fresh graduates are welcomed!