Ezbuy – Logistics Coordinator Supporting Intern

Ezbuy (formerly known as 65Daigou, owned by EZbuy Holdings Limited) is a dedicated provider of professional online global shopping services.Founded in 2010 by a group of aspiring entrepreneurs, ezbuy quickly rose to become Singapore’s first and largest global shopping platform. Featured by Channel 8 news, Channel U Money Week, Straits Times and many other national media, ezbuy and its service become more recognized and popular.
Today, we provide global shopping services from China, USA and Taiwan to more than 1,000,000 customers across Singapore, Malaysia, Australia, Indonesia and Thailand.

• Provide support in delivery of products according to customer orders.
• Plan and coordinate product delivery activities to ensure accurate and timely deliveries to customers
• Contact customers to confirm delivery date and address.
• Notify customers about any delivery delays in advance
• Respond to delivery related inquiries and concerns from customers
• Communicate and follow up with internal stakeholders in group chats to achieve mutual satisfaction
• Support to process part-time driver payrolls
• Assisting the Delivery Manager
• Occasional stand-by duty for enquiries