EPTA Asia Pte Ltd – Service Coordinator / Admin Assistant

Today Epta is a multinational enterprise which specialises in commercial refrigeration. 

· General administrative function

· Coordinating the operation of Service and Project Support Team

· Performing quotation of Retrofit projects and Spare Parts and supporting quotation for Service contracts

· Answering calls as part of customer service and arranging for servicing.

· Monitoring project status throughout its phases, facilitating communication and issue resolution

· Creating AR invoicing for Service based on the frequency agreed in the contract

· Managing Service contracts up to Sales Order creation in SAP

· Maintains customer records by updating account information

· Verifying monthly overtime records of field staff

· Any other task assigned by manager

6 months contract role, convertible to perm staff.