About EPOS
Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.
Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.
With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.
Role Overview
We are looking for an AI Product Manager Intern to support the design, analysis, and optimisation of AI-driven product experiences. You will work on LLM-powered features (e.g., conversational flows, automated follow-ups, internal copilots) and contribute to data-driven product decisions.
This role blends product thinking, analytics, and hands-on work with AI systems.
Key Responsibilities
1) Product Analytics & Performance
Analyse product and user data to identify drop-offs, trends, and opportunities
Define and track key metrics (activation, conversion, retention, task success)
Build simple dashboards/reports to monitor product performance
2) AI Conversation Design & Evaluation
Design conversation flows for AI assistants (e.g., onboarding, support, follow-ups)
Evaluate conversations using metrics such as response accuracy, resolution rate, and user engagement
Iterate on flows based on observed user behaviour and edge cases
3) Experimentation & Execution
Support A/B testing of AI flows, messaging, and product changes
Document hypotheses, experiment design, and results
Work with engineers/designers to implement and iterate quickly
4) Prompt Engineering & LLM Optimization
Develop and refine prompts for specific use cases (e.g., sales follow-ups, support responses)
Implement guardrails (tone, scope control, fallback handling)
Test prompt variations and document performance differences
5) Reporting & Stakeholder Communication
Prepare clear, structured performance reports and presentations for management
Translate data into actionable product recommendations
Support weekly reviews and experiment readouts
Required Skills
AI / Product (Important)
Basic understanding of LLMs and prompt design
Familiarity with chatbot / conversational UX principles
Ability to evaluate AI outputs critically (accuracy, tone, relevance)
Proficiency in Excel / Google Sheets (pivot tables, basic transformations)
Preferred Skills
Data Analysis
Data analytics experience with structured and/or unstructured (conversational) data analysis
Tools: Python, SQL, R, PostHog, GA4, or similar analytics tools
AI Automation Exposure
Exposure to no-code/low-code tools: Zapier, n8n, make.com or similar analytics tools
Basic familiarity with APIs or data flows
Design & Communication
Ability to create clear PowerPoint/Slides presentations
Basic UX/UI understanding (user flows, wireframes)
Kindly note that only shortlisted candidates will be notified.
Related Job Searches:
- Company:
EPOS Pte Ltd - Designation:
AI Product Manager Intern - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Bukit Merah