Digital Marketing Buzz – Customer Service Coordinator

Company
Digital Marketing Buzz
Designation
Customer Service Coordinator
Date Listed
27 May 2019
Job Type
Full-time / Permanent   ( Entry Level / Junior Executive )
Job Period
Immediate Start, Permanent
Location Name
7 Defu Ave 2 Singapore 539518
Allowance / Remuneration
$1,800 - 2,800 monthly
Profession
Customer Service / Communications
Industry
Advertising
Company Profile

We are Digital Marketing Buzz, a Singapore local professional SEO agency in Singapore ! We set off to help SMEs And MNCs to optimize their website on Google through SEO we bring them with more traffic, as we are aware that Search Engine Optimization (SEO) is very important to any type of business who wants their business to come from internet.

Job Description

Responsibility:

  • Providing a seamless customer service journey
  • Escalation of cases to the correct department
  • Follow up on cases to ensure rectification has been implemented
  • Teaming with sales department in identifying areas of concern on servicing gaps
  • Coordination of meetings for internal and external department
  • Responsible for the smooth flow of daily operations and generating of weekly report

Requirements :

  • 1 – 2 years of working experience in customer service related positions
  • Having a passion for customer service
  • Proficient in MS office application
  • A good team player with a cheerful and outgoing personality
  • Pro-active and able to work with minimum supervision
This position is already closed and no longer available.  You may like to view the other latest internships here.
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