Digital Influence Lab is a digital marketing agency established in Singapore since 2012.
DIL has worked with hundreds of businesses to generate leads and sales online with a proven data-driven methodology, through tested marketing fundamentals and relevant content. The agency was previously appointed by the Singapore Government (SPRING Singapore) as the first digital marketing agency to help local SMEs build their Facebook, Google, & Content Marketing capabilities. DIL has also created Asia’s largest virtual summit on digital marketing with over 50,000 participants.
In 2021, we have gone international to build the world's largest marketing network. Being part of this fast-growing team, you'll have numerous opportunities to grow to become an international agency team player and receive advanced marketing training.
An Accounts Servicing & Client Success Intern works with clients to ensure they're receiving the support and tools needed to achieve their goals. Sometimes, our clients are relatively new to digital marketing services like ours and need assistance on understanding the process, methodology, timeline on projects. They may also need guidance on how to approach their social media / digital marketing accounts.
Job Responsibilities
- Establish a delightful working relationship with clients
- Be one of the key point of contact for all client requests, ensuring that briefs are met with quality and timeliness
- Work closely with internal team and subject matter experts to evaluate client needs with regards to their objectives and goals
- Willing to go the extra mile by proactively looking for opportunities that will surprise and delight our clients
- Assist with administrative and ad hoc tasks to support the team as and when required.
Key Requirements:
- Organized and great at time management
- Aptitude to build and maintain strong working relationships
- Ability to work under pressure and with short deadlines
- Good communicator, comfortable with showing what data means and how we can take action based upon it
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