Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one the of world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
DHL eCommerce, headquartered in Bonn, Germany with Regional Offices in the U.S. and Singapore, has a strong presence in Asia Pacific, particularly in India through our subsidiary Blue Dart, and in the Americas where the former DHL Global Mail has been operating since 2004.
Our aim is to become a leader in global e-commerce related logistics activities focusing on three areas: cross border delivery, domestic delivery and fulfillment. We make cross border shipping simple and affordable. We deliver the smile in the last mile. We provide a global fulfillment network, connecting our customers with theirs.
We are currently seeking a Customer Success & Project Management Intern to join DHL eCommerce, Asia Pacific for a 3 months project!
The successful candidate will be responsible with monitoring all business functions across the regional Fulfillment department. Key activities include the production and maintenance of performance dashboards across Warehousing, IT, Customer service and Customer Success.
Additionally, this role will support the setup of two new fulfillment centres in SG and MY. The project will involve close collaboration with the project manager and provide exposure to stakeholder meetings. The candidate will monitor change management, project schedule, and ensure milestones are achieved.
Essential Duties and Responsibilities
- Understand the Fulfillment business in the region, and be informed on market movements and developments
- Create and improve existing dashboards and performance monitoring tools
- Engage key stakeholders to ensure project success
- Documentation
Requirements
- Degree in Business (or related disciplines) are welcomed to apply
- Excellent communication and soft skills
- Creative thinking and hands-on attitude
- Strong grasp of MS Excel, knowledge of VBA/macros will be advantageous
- Experience in supply chain industry will be advantageous
- Experience with using MS Project will be advantageous
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- Company:
DHL eCommerce Asia Pacific - Designation:
Customer Success and Project Management Intern - Profession:
Accounting / Auditing / Taxation, Logistics / Supply Chain / Transport - Industry:
Logistics