At C&W, we count on our customer service department to interact professionally with our valued customers when they have questions or concerns. We’re looking for highly skilled customer service representatives to join our highly energetic and fun team in managing inbound and outbound phone calls, email requests, and interaction with a friendly, helpful approach.
As a customer service representative, you’ll have the chance to make the biggest difference in our customers’ lives. Whether you’re taking calls or replying emails, you’ll be the face & voice of C&W’s promise of exceptional service.
The ideal candidate must have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.
Customer Service Officer (Part Time)
Responsibilities:
Working within our 24/7 Integrated Customer Interaction Centre, you’ll offer customers a one-stop service across our entire product/service range and answering general queries.
Requirements:
- GCE 'O' Level or above or other equivalent certifications
- Fluent in English with the ability to speak one other language will be an advantage
- Possess relevant experience in call center or customer service environment preferred
- Able to work in a fast paced environment
- Know how to genuinely have fun in an environment charged with people energy
- Able to commit to at least 3 times of schedule per week
Related Job Searches:
- Company:
C&W Services Operations Pte Ltd - Designation:
Customer Service Officer - Profession:
Customer Service / Communications - Industry:
Real Estate - Location:
Bedok